Name of The Company : HoneywellJob Designation : Technical Support Associate
Education Qualification : B.Sc., B.Sc.(Hons.), B.Tech/B.E., BCA
Work Experience : Freshers
Apply Mode: Online
Last Date : June 2015
Job Location : Gurgaon
Salary Package : Rs. 2.26 - 2.8 LPA
Job Description:
- Responsible for answering Tier 1 calls to support end customers resolve product related issues to the best of their satisfaction.
- Work closely with immediate supervisor for all performance, learning and development aspects.
Eligibility Criteria:
•Able to operate PC based programs in a Windows environment.
•Maximizes productivity levels while providing world class customer service.
•Displays effective problem solving skills.
•Demonstrates effective use of soft skills - listening, probing and questioning.
•Effective communication skills and appropriate usage of the English language
•Ability to gather and assimilate data to deliver accurate solutions to the customer in a professional manner.
•Takes initiative to lead and supports team members in dealing with change.
•Uses up-to-date technical knowledge, skills and experience to effectively perform jobs and contribute to the success of the department.
•Flexibility to work in shifts
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